Smart Managment

Muscat: As part of the 2^nd Oman Customer Care Conference 2013 which recently concluded in April, the 2^nd Oman Customer Service Excellence Awards 2013 is scheduled to take place on 25^th June, 2013 as announced by OITE Conferences, under the patronage of the Ministry of Commerce and Industry and the Ministry of Tourism. Powered by ITON, the event will be held at the Grand Hyatt Muscat from 7-9 pm and receives support from Omantel as Main Sponsor, Nawras as Telecom Sponsor, National Bank of Oman as Gold Sponsor and Times of Oman as Media Partner.

Albert Fahil

Most of the day, you spend at your office. Even on holidays you have to attend to your office works. If the place gives you mental inconvenience, you cannot carry on your work as expected from you by the superiors. One of the main reasons, office may cause you mental inconvenience is your office enemies. When people do not smile, when they disrespect, pass unnecessary jokes, tell lies about you, hid what you need most, and simply do not think that you are there, managing your mental equilibrium in the office is not a simple task.

It's easy to come up with a recipe for disaster when the subject is negotiation. As in chess, once you sit down at the table every move counts. So many factors compete to undermine an optimal settlement: the emotions of both participants; the potential for misunderstanding what could be gained (or lost); differing interpretations of what constitutes fair play.

Effective negotiation helps you to resolve situations where what you want conflicts with what someone else wants. The aim of win-win negotiation is to find a solution that is acceptable to both parties, and leaves both parties feeling that they've won, in some way, after the event.

There are different styles of negotiation, depending on circumstances.

By Albert Fahil :

Marketing is a vast field that has so many sub-section towards its object of extracting customers towards a product or products. Any business flourishes only if there is a viable market for that particular product.
Good marketing always with the quality, and hence never give faults value for unhealthy or valueless products a place in the market.

Albert Fahil

Today the easiest way to sell a product is online advertising. Though there might have been sections to give contrasting views to this statement sometimes back, today the business world scales the possibility of effective marketing through online differently and say ‘Yes’ to online advertising before nodding their affirmation for any other methods first.

By Albert Fahil :

Most management experiences difficulties when keeping their employees happy. Because of this reason frequent disruption of production is seen as the talented and creative workforce is constantly in the process of changing.

By ALBERT FAHIL :

For an execution of a rule, or a decision, there should be well-mapped strategies to get the necessary support from the relevant field. An administrator who lacks with these strategies will ultimately be in conflict even though the action taken is for welfare of the workers and the organization.

Planning is elaborated as the foremost step of the effective management in the today’s competitive business world.  Those who plan well before acting will gain top most results in it.

BY Albert Fahil :

Although the supervisor is the last cog of the management, he has got critical responsibilities to the smooth function of an organization. The demanding areas of decision-making, problem solving, planning, delegation as well as effective liaison with higher management are essential for good supervising.